Garage Door Frequently Asked Questions

Here are some answers to common questions related to garage doors, openers, repairs, service, and more. Whether you’re looking for information on choosing the right door, troubleshooting opener issues, or understanding the importance of regular maintenance, you can find it here. Still can’t find the answer you’re looking for? Feel free to reach out to us directly at 513-PDQ-DOOR or online.

About PDQ Doors

PDQ Doors is located at 805 US-50 Milford, OH 45150 near Cincinnati. However, our service area spans the entire Greater Cincinnati region.

PDQ Doors provides a range of services related to garage doors, including installation, repair, maintenance, and parts replacement. We also offer assistance with selecting the right garage door for your needs.

PDQ Doors has been serving the Cincinnati area for nearly 25 years, gaining extensive experience in the garage door industry. Our team of professionals is well-trained and knowledgeable and we require every installer to be certified by IDEA.

Yes, PDQ Doors offers free new door estimates. If you’re looking to install a new garage door, you can contact us to schedule a consultation and get an estimate at no cost.

PDQ Doors is proud to be a CHI Overhead Premier Dealer.

Yes, PDQ Doors offers customization options for garage doors. You can choose from different styles, materials, colors, and finishes to create a door that matches your aesthetic preferences and complements your home. Our interactive design tool lets you play around with size, color, window, panel options, and insulation options.

We’re open Monday to Friday (7:30AM – 5:00 PM) and Saturday (9:00AM – 1:00 PM). We understand garage door issues can occur at any time, and we’ll do our best to dispatch a technician to assist during our business hours.

Absolutely! PDQ Doors can assist with garage door opener installations. We offer a range of high-quality opener options and can professionally install and program them to ensure smooth and reliable operation.

Yes, PDQ Doors is a licensed and insured company. This means we meet the necessary requirements and have the proper certifications to provide their services while ensuring the protection of their customers.

To get in touch with PDQ Doors, call us at 513-PDQ-DOOR. You can also schedule a service call online by clicking here.

Garage Door Installation

If your garage door is showing signs of wear and tear, such as frequent breakdowns, excessive noise, or sagging panels, it’s likely time for a replacement. Additionally, if your door is outdated or doesn’t match your home’s style, it may be worth considering an upgrade.
There are various styles, including traditional doors, elegant carriage house options, and contemporary designs. Each type has its own unique features and benefits.
Consider factors such as your home’s architectural style, personal preferences, desired level of insulation, and budget. It’s also helpful to browse through different options and consult with a professional to find the perfect fit.

Absolutely! Many manufacturers offer customization options, allowing you to choose colors, panel designs, and hardware to match your taste and complement your home’s exterior. Use our interactive design tool to play around with size, color, window, panel options, and insulation options.

Installation time can vary depending on factors such as the complexity of the project and any necessary modifications. Generally, a professional installation can be completed within a day.

Yes, PDQ Doors offers customization options for garage doors. You can choose from different styles, materials, colors, and finishes to create a door that matches your aesthetic preferences and complements your home. Our interactive design tool lets you play around with size, color, window, panel options, and insulation options.
Yes, investing in a new garage door can significantly increase your home’s curb appeal and overall value. It’s often considered one of the top home improvement projects with a high return on investment.

Not necessarily. Often, your existing opener can be compatible with the new door. However, it’s recommended to have one of our professionals evaluate the opener to ensure it’s functioning properly and compatible with the new door.

Yes, our manufacturer provides warranties on their garage doors, covering defects in materials and workmanship. The duration and coverage may vary, so it’s essential to review the warranty details before making a purchase.

Regular maintenance is key to ensuring the longevity and smooth operation of your garage door. It’s recommended to perform basic maintenance tasks such as lubricating moving parts and inspecting for any issues at least once a year.

While DIY installation may seem tempting, it’s generally recommended to hire a professional for safety and optimal performance. Garage doors are heavy and require specialized knowledge to ensure proper installation, balancing, and alignment.

Garage Door Openers

A garage door opener uses a motorized mechanism to open and close your garage door. It typically consists of a motor, a drive system, and a control unit that operates the door with the help of a remote or wall-mounted control.

There are primarily three types of garage door openers: chain drive, belt drive, and direct drive. Chain drive openers use a chain to pull or push the door, belt drive openers use a belt, and direct drive openers use a moving motor mechanism.
When choosing a garage door opener, consider factors like noise level, durability, power, and speed. Chain drive openers are economical but slightly noisy, while belt drive openers are quieter. Direct drive openers are durable and require less maintenance, but can be more expensive.
Yes, many garage door openers now offer smartphone compatibility. With the right opener and compatible app, you can remotely control your garage door using your smartphone, allowing you to open or close it even when you’re not home.
Programming a garage door opener remote is usually a simple process. It involves pressing a specific button on the opener unit, then pressing the desired button on the remote. The exact steps may vary, so it’s best to refer to your opener’s manual for specific instructions.
While it’s possible to install a garage door opener yourself, it’s recommended to hire a professional for safety and proper installation. They have the knowledge and experience to ensure that the opener is installed correctly and functions smoothly.

Look for garage door openers that have safety sensors, which detect obstructions and prevent the door from closing if something is in its path. Additionally, newer openers often have rolling codes to prevent unauthorized access.

The lifespan of a garage door opener can vary depending on usage and maintenance, but on average, it can last around 10 to 15 years. Regular maintenance, such as lubricating moving parts and checking for wear and tear, can help extend its lifespan.
PDQ Doors sells popular garage door opener brands like Liftmaster and Linear. These brands are known for their quality, reliability, and innovative features.
In most cases, you can use your existing garage door opener with a new door, as long as it is compatible with the weight and size of the door. However, it’s a good idea to consult with a professional installer to ensure compatibility and make any necessary adjustments.

Garage Door Parts

Common parts of a garage door include the panels or sections, hinges, rollers, tracks, springs (torsion or extension), cables, brackets, and the opener system (motor, drive system, and remote control).

If you notice issues like squeaking or grinding noises, door imbalance, erratic movement, or a door that won’t open or close smoothly, it’s likely that a specific part needs replacement. Carefully inspecting and observing the door’s components can help pinpoint the problem area.
You can find replacement parts for your garage door at various places. Start by checking with the manufacturer or a local garage door company like PDQ Doors. We’re happy to find what you’re looking for. Online retailers specializing in garage door parts are also a good option, but make sure you research their credibility before doing business with them.
While some garage door repairs can be done by DIY enthusiasts, it’s often recommended to hire a professional, especially for complex repairs or those involving springs and cables. Professionals have the necessary expertise and tools to ensure safety and proper installation.
The lifespan of garage door parts can vary depending on factors like usage, maintenance, and quality. Generally, components like rollers and hinges may need replacement every 5-10 years, while springs and cables may last 7-12 years. Regular maintenance can help extend their lifespan.
First, check the batteries in the remote to make sure they are not dead. If the batteries are fine, try reprogramming the remote by following the instructions in your opener’s manual. If the issue persists, it may be a problem with the remote itself, and you may need to replace it.
Regular maintenance is key to extending the lifespan of your garage door parts. Lubricate the moving parts, such as hinges, rollers, and tracks, annually. Inspect the springs and cables for signs of wear or fraying. Keep the tracks clean and aligned properly.
While it’s generally recommended to use parts from the same manufacturer for compatibility and optimal performance, there are cases where compatible parts from different manufacturers can be used. Consult with a professional or refer to your opener’s manual for guidance.
To measure for replacement garage door panels, measure the height, width, and thickness of the existing panels. Use a tape measure and measure the dimensions at several points to ensure accuracy. Contact PDQ Doors for assistance in finding the correct replacement panels.

Garage Door Service and Repair

It’s generally recommended to have your garage door serviced annually. Regular maintenance can help identify and address potential issues before they become major problems, ensuring the smooth and reliable operation of your door.
Loud noises from your garage door can indicate various issues, such as worn-out rollers, loose hardware, or misaligned tracks. It’s best to have a professional technician inspect and diagnose the problem to determine the appropriate repairs needed.
Not necessarily. In many cases, the issue can be resolved through repairs rather than replacing the entire door. A professional technician can assess the situation and recommend the most cost-effective solution.
If your garage door spring breaks, it’s important to refrain from using the door as it can be dangerous. Springs are under high tension and require professional expertise to replace. Contact a qualified technician to handle the spring replacement safely.
Replacing a garage door spring is a complex and potentially dangerous task. It’s highly recommended to hire a professional for spring replacement. They have the necessary knowledge, tools, and experience to ensure a safe and proper installation.
The decision to repair or replace a garage door opener depends on the extent of the issue and the age of the opener. A professional technician can assess the problem and provide recommendations based on their expertise and the cost-effectiveness of the repair.
The frequency of battery replacement depends on usage, but it’s generally a good idea to replace the batteries in your garage door opener remote every 1 to 2 years. This helps ensure reliable performance and avoids potential issues.

Programming a new remote or keypad for your garage door opener typically involves following specific instructions provided by the manufacturer. Refer to your opener’s manual for step-by-step programming instructions. If you need assistance, PDQ Doors can help.

Signs that your garage door may require professional repair include slow or jerky movements, excessive vibrations, uneven closing or opening, or difficulty in manually operating the door. If you notice any of these issues, it’s best to have a technician inspect and diagnose the problem.
Yes! Our professional technicians are trained to service and repair garage doors and openers from all brands. They have the expertise to work with different models and can address any issues, regardless of the brand.

Yes, garage door sensors can indeed go bad. These sensors, designed to detect obstructions and prevent the door from closing on objects or people, are electronic devices subject to various factors that may lead to malfunction over time. Learn when and how to replace your garage door sensors.

From sales to service, it's PDQ to the rescue!

If you’ve got questions about garage doors, we’ve got answers! Whether you’re wondering about door options, opener repairs, or general service inquiries, our knowledgeable team is here to help. Contact PDQ Doors today at 513-PDQ-DOOR or online and let us be your trusted source for answers to your toughest questions.
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